p
patrick_kites

Abrar A

@patrick_kites

Customer Support And Digital Solutions Expert

Pakistan
English
About me
Hi, I’m Abrar, also known as Patrick, a Customer Support, Sales & Digital Solutions Professional with 15+ years of experience working with international businesses across the USA, UK, Australia, Canada, and UAE. I specialize in customer service, call & chat support, direct sales, business operations, and digital solutions, helping businesses deliver better customer experiences and grow efficiently. I also represent Transformix Global, providing professional business and digital services to clients worldwide.... Read more

Skills

p
patrick_kites
Abrar A
Offline • 
Average response time: 1 hour

See my services

Strategy & Planning
I will be your business development agent and grow your business
From$250 / projectMore details
Prospects List Creation
I will research b2b leads and build a targeted prospect list
From$300 / projectMore details

Portfolio

Work experience

Software_Development

Manager Operations And Brand Establishment

Software Development • Full-time

Jan 2024 - Present • 2 yrs 9 mos

Leading brand establishment, business development, operations, and digital project coordination for international clients. I have been involved in establishing and developing multiple complete digital marketplaces and platforms from concept through implementation, including: • Find A Great Therapist (FAGT) • Jaded Illuzions • KPPR Events & Marketing • Add Coffee UK My role involves understanding business requirements, developing platform strategies, coordinating design and development teams, managing branding and digital services, supporting client communication, and ensuring projects move from concept to a functional business platform. I work closely with clients and internal teams to deliver complete digital solutions across websites, marketplaces, branding, marketing, and business operations.

AZ_Glass and Door Connection

Customer Support Executive

AZ Glass and Door Connection • Full-time

May 2020 - Dec 2022 • 2 yrs 7 mos

Worked as a Customer Support Agent, handling customer calls, emergency service requests, and bookings for glass and door repair services. Coordinated with handymen and emergency service providers, managed daily customer support operations, maintained customer and service data in Excel spreadsheets and CRM systems, and ensured accurate updates and follow-ups throughout the service process.