I will be your bilingual customer service agent

Welcome to my professional bilingual customer support service! Are you looking for a dedicated, reliable, and experienced customer agent to handle your clients with care? Look no further! With strong experience in international customer service and marketplace management, I am here to help you improve customer satisfaction and boost your business. I am fully bilingual in English and French, allowing me to seamlessly assist a diverse and global clientele. What I can do for you: Professional Customer Support via Email, Live Chat, and Phone. Efficient Ticket Management using CRM tools like Zendesk. Comprehensive E-commerce & Marketplace Support (Order tracking, after-sales service, refunds, and cancellations). Flight booking management and high-standard passenger assistance experience. Why choose me? Multilingual & Adaptable: Fluent in English and French, with conversational Italian. Fast Learning & Detail-Oriented: Proven experience handling top-tier marketplaces (Amazon, Cdiscount, La Redoute, etc.) and airline clienteles. Available & Reliable: Committed to delivering high-quality support and maintaining a positive brand image for your store. Let's work together to provide your cust