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pattyxx

Patricia A

@pattyxx

Transaction Operations and Administrative Professional

United Arab Emirates
English, Tagalog
About me
I am a detail-oriented Transaction Operations and Administrative professional with extensive experience in transaction processing, data entry, and U.S. healthcare accounts. I am proficient in EDI 834 processing, Microsoft Excel, and documentation management. I have a proven track record of maintaining high accuracy and productivity in fast-paced environments while coordinating complex client communications.... Read more

Skills

p
pattyxx
Patricia A
Offline • 
Average response time: 1 hour

See my services

Children’s Book Illustration
I will design a printable kids busy book or activity book
From$15 / projectMore details
General Assistance
I will be your virtual admin assistant for email and excel
From$15 / projectMore details

Portfolio

Work experience

Teleperformance

Customer Service Representative

Teleperformance • Full-time

Mar 2021 - Feb 2025 • 3 yrs 11 mos

Reviewed social media and advertising content for policy compliance using internal systems and web-based tools. Evaluated images, text, and web pages to ensure adherence to platform standards. Recorded findings accurately while maintaining productivity and quality expectations. Collaborated with team members to improve workflow efficiency.

Accenture

Transaction Operation Analyst

Accenture • Full-time

Jul 2018 - Aug 2020 • 2 yrs 1 mo

Managed end-to-end processing of U.S. healthcare and dental membership transactions. Processed enrollments, updates, cancellations, and eligibility changes while maintaining data integrity. Reviewed customer records, handled client inquiries and escalations, and maintained documentation using internal systems and EDI 834 files.