Paul Andrion

@paulbenedict_a

Customer Service

Philippines
English
About me
I am a BPO professional with progressive experience supporting U.S.-based clients in customer service, technical support, and global HR/payroll operations. I am skilled in resolving complex inquiries, managing payroll and HR processes, and ensuring compliance with U.S. regulations. I am adept at improving workflows and maintaining high client satisfaction.... Read more

Skills

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paulbenedict_a
Paul Andrion
Offline • 

See my services

Transcription
I will work tasks like transcripting, subtitling, and captions
From$5 / projectMore details

Portfolio

Work experience

Transcom

Customer Service Representative

Transcom • Full-time

Jun 2023 - Jan 2024 • 7 mos

Explained billing statements, resolved disputes, and maintained accurate records. Provided excellent service to U.S. clients, achieving high satisfaction and retention. Streamlined billing communication processes to improve response efficiency.