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NordSparkAI
@pdas1980
IT Service Management, Process Documentation and AI Automation
Sweden
English
About me
NordSparkAI offers professional IT service management, process documentation, and AI automation solutions. With nearly 20 years of enterprise IT experience, I specialize in ITIL processes, SOPs, knowledge base articles, incident and change management, service desk workflows, and process improvement. I also develop practical AI chatbots and business automation solutions. My focus is on delivering clear documentation, efficient workflows, and reliable, business-ready solutions with professionalism, quality, and attention to detail.
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Technical Writing
I will write professional IT sops and process documentation
