I will be your medical virtual assistant for scheduling, ehr support
Medical Virtual Assistant, Telehealth Support, EHR EMR Documentation
About this Gig
Are you a busy healthcare provider or clinic owner who needs more time to focus on patients instead of paperwork?
I am Peace Nnaji, a detail-oriented Medical Virtual Assistant with 5+ years of Virtual Assistance and Customer Support experience, now specializing in healthcare support. I help providers streamline operations, save time, and improve patient care.
Services I offer:
- Patient scheduling & appointment reminders
- Insurance verification & prior authorization (CoverMyMeds, etc.)
- Claims processing & billing support (DrChrono, Kareo, Athenahealth)
- EHR/EMR data entry & records management (Optimantra, Practice Fusion)
- Patient communication & follow-ups
- Medical transcription & documentation
Why work with me?
- Reliable, detail-oriented & HIPAA-conscious
- Skilled with healthcare tools (Optimantra, DrChrono, CoverMyMeds)
- Professional, empathetic patient communication
Let me handle the admin side so you can focus fully on quality patient care. Message me today to get started!
Purpose:
Business
Work model:
Project-based
•
Daily
•
Monthly retainer
My Portfolio
FAQ
How do I know my patients’ data will be safe with you?
I understand the importance of confidentiality in healthcare. While Fiverr is not HIPAA-certified, I follow strict privacy practices and handle all patient data securely and professionally. I never share or store sensitive information outside of client instructions.
What tools and platforms do you use?
I am trained in Optimantra, DrChrono, CoverMyMeds, Kareo, Practice Fusion, and Athenahealth. I’m also comfortable adapting to your preferred EHR/EMR or scheduling software.
Can you make phone calls to patients?
Yes, I can handle patient follow-ups, reminders, and communication through calls, texts, or emails, depending on what works best for your practice.
Do you work with both clinics and individual providers?
Absolutely! I support solo practitioners, group practices, and clinics of all sizes. My goal is to save you time and streamline your operations.
What if I need ongoing long-term support?
I offer both one-time projects and long-term assistance. If you’re looking for consistent weekly or monthly support, I can create a custom offer tailored to your practice.
Do you handle medical billing and claims directly?
I provide support with claims processing, billing tasks, and prior authorization. For compliance, I assist within your billing platform but do not replace certified billers if required.

