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$
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Pedro O
@pedroeixoai27
Executive Manager of Customer Success
Brazil
Portuguese
About me
Head of Customer Success with nearly a decade in B2B SaaS and a builder's mindset. I've led teams of 12, managed R$2B+ enterprise portfolios, and delivered R$20M+ in client ROI with 4% churn. Beyond the corporate track, I founded an AI studio building agentic tools for CS, which keeps me hands-on with the technology reshaping the field. I bring senior CS leadership plus real fluency in applied AI.
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Pedro O
Offline •
Average response time: 1 hour
See my services
Customer Personalization Strategy
I will design a customer success program to reduce churn and boost retention
