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Fiverr Pro
English
$
USD
I will offer 24x7 customer support for online businesses
Customer Service Expert, Store Manager, Virtual Assistant, FB ads
I am a freelancer with 12+ years of experience working online. I started my career with content writing and later moved on to customer service and store management.
I have worked with multiple eCo...
About this Gig
Good customer service is crucial for the success of any business. If you are looking for an expert who can make sure your customers are satisfied and get great customer service, then you are surely at the right place.
I have 10 years of experience working online, and my great work ethic is clearly reflected by the numerous 5-star ratings you see on my profile. I have various skills apart from customer service that may be helpful to you.
Some of the reasons why I will be a great asset to your business:
- I have 10+ years of customer service experience and have led a team of 8 people in a multinational eCommerce company. I can achieve the business metrics like CSAT, QA and make sure that all emails are responded within the SLA times. I have offered customer support via emails and live chat, and know to work on software like Zendesk, Freshdesk, Gorgias, Reamaze etc.
- In addition to customer support, I also have 5 years of content writing experience.
- I know to work on Facebook ads and can help in creation of ads, testing of products. I can also help in social media customer support.
Please connect to discuss your company's customer service needs.
My Portfolio
FAQ
Can you also create customer service templates?
Yes, I can also create the customer service templates as per your business needs. I go over your business policies, and come up with customer support templates which are most suitable for your business.
Can you provide 24*7 Customer service?
I can definitely offer 24*7 coverage if your business demands, or we can discuss on what is most suitable as per your business model.
Do you also provide customer support via Phone?
I understand that some businesses have phone customer support, but I usually do not offer customer support via phone as most of the times the customers do not like a different accent on the phone. But, if you do not mind, we can surely discuss this.
Can you also offer customer support on Facebook & Instagram?
Ofcourse! I do offer social media moderation services, and also handle messages on Facebook and Instagram. I can also manage your social media profile if you need.
Reviews
60 reviews for this Gig
| (59) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
G garyh2303
United States
Excellent as usual
$200-$400
Price
7 days
Duration
Helpful?M matt_fitch
United States
Thanks for your help
$100-$200
Price
6 days
Duration
Helpful?T thomas_dent
Germany
Aishwarya excelled in delivering professional and top-notch work while showcasing a deep understanding of customer care. Working with her was seamless and highly productive. Highly recommend her expertise!
$200-$400
Price
3 weeks
Duration
Helpful?F 
freerideequest1
United States
Ash is very efficient at customer service tasks for our e commerce brand
Up to $50
Price
1 day
Duration
Helpful?T 
teknotoy
United States
great work
Up to $50
Price
5 days
Duration
Helpful?
Reviews
60 reviews for this Gig
| (59) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
G garyh2303
United States
Excellent as usual
$200-$400
Price
7 days
Duration
Helpful?M matt_fitch
United States
Thanks for your help
$100-$200
Price
6 days
Duration
Helpful?T thomas_dent
Germany
Aishwarya excelled in delivering professional and top-notch work while showcasing a deep understanding of customer care. Working with her was seamless and highly productive. Highly recommend her expertise!
$200-$400
Price
3 weeks
Duration
Helpful?F freerideequest1
United States
Ash is very efficient at customer service tasks for our e commerce brand
Up to $50
Price
1 day
Duration
Helpful?T teknotoy
United States
great work
Up to $50
Price
5 days
Duration
Helpful?
