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$
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Perry M
@perryrmartin
IT Service Desk Supervisor
Indonesia
About me
I am an experienced IT Service Desk Supervisor with 5–7 years of hands-on experience in ITSM operations, service delivery, and IT infrastructure monitoring. I have a proven track record in managing service desk teams, optimizing SLA configurations in ManageEngine SDP, and delivering end-to-end IT support solutions.
Skills
Perry M
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Data
I will manage your IT ticketing sdp queue and sla tracking
