Microsoft Certified Dynamics 365 CRM Developer | Enterprise CRM Solutions Expert
With 5+ years of specialized experience, I deliver comprehensive Dynamics 365 CRM solutions for enterprise clients, focusing on sales automation, customer service optimization, and complex system integrations.
What I Deliver:
- Complete D365 CRM Implementations - Full-cycle deployments from planning to go-live support
- Legacy CRM Migrations - Seamless transitions from on-premise and legacy systems to D365 Online
- Custom CRM Development - Tailored workflows, custom entities, and business process flows
- Data Migration & Cleansing - Expert handling of complex data transfers with deduplication
- Third-Party Integrations - Connecting D365 with ERP, marketing tools, and external APIs
CRM Specialization:
- All Dynamics 365 CRM Modules (Sales, Customer Service, Field Service)
- Customer Service Hub & Case Management
- Sales Pipeline Automation & Lead Management
- Custom Business Process Flows
- Advanced Data Migration (handled 20,000+ contact deduplication)
- Azure DevOps & ALM for CRM solutions
Integration Expertise:
- Azure Service Bus for enterprise messaging
- Custom API development for legacy system connections
- etc