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phil_hebert3

Philip Hebert

@phil_hebert3

Cloud Engineer API Integration Automation

United States
English
About me
I’m a Cloud Engineer and IT professional specializing in API integration, Python automation, cloud infrastructure, and technical troubleshooting. I build reliable solutions using APIs, Linux, Docker, Kubernetes, Terraform, and modern cloud technologies.... Read more

Skills

p
phil_hebert3
Philip Hebert
Offline • 
Average response time: 1 hour

See my services

API & Integrations
I will integrate rest apis into your website or application
From$50 / projectMore details
Cloud Management
I will deploy your application to AWS or google cloud
From$50 / projectMore details

Portfolio

Work experience

GovCIO

[ Tier 1 ] Service Desk Technician

GovCIO • Full-time

Oct 2023 - Feb 2026 • 2 yrs 4 mos

Provided Tier 1 technical support in a government IT environment, troubleshooting Windows, Microsoft 365, account access, VPN, MFA, networking, and endpoint issues. Worked with Active Directory, Microsoft 365 administration, Azure-related services, Citrix, remote support tools, and enterprise ticketing workflows. Diagnosed hardware, software, authentication, and connectivity issues while documenting resolutions and supporting users remotely. Participated in large-scale incident response, including endpoint recovery during the CrowdStrike outage.