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pilarfonseca

Pilar F

@pilarfonseca
5.0(2)

Senior Process Strategist

United States
Spanish, English
About me
I bridge the gap between complex business processes and user-friendly technology. I analyze how your team actually works, identify the bottlenecks, and build systems that make their lives easier. I believe technology should serve the business, not the other way around.... Read more

Skills

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pilarfonseca
Pilar F
Offline • 

Portfolio

Work experience

Strategic Research and Advisory

Consulting • Full-time

Sep 2025 - Present • 11 mos

Strategic Research & Advisory. Led end-to-end process redesign and workflow automation engagements for small-to-medium businesses, identifying bottlenecks and delivering scalable solutions that reduced lead-response times by an estimated 40%. Designed and implemented automated workflow processes, eliminating manual data entry and improving operational consistency across client organizations. Developed process documentation, workflow diagrams, and implementation guides to support adoption and knowledge transfer.

Reviews as Buyer

  • T
    image-docs

    tatjanamitevska

    IT

    Italy

    5

    Great peoject

    Helpful?
    Yes
    No
  • A
    image-docs

    awaywithagatak

    PL

    Poland

    5

    communicative

    Helpful?
    Yes
    No