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Fiverr Pro
English
$
USD
I will provide healthcare customer support
With over 15 years of experience in Business Development, Sales & Marketing, Client Relationship Management, and Customer Service, I have honed my skills as an empathic listener, essential for managin...
About this Gig
I provide professional healthcare customer support services tailored for hospitals, clinics, diagnostic centers, healthcare startups, telemedicine platforms, wellness brands, and MedTech companies. With 17+ years of experience in healthcare operations, customer success, and patient engagement, I help organizations deliver timely, empathetic, and efficient support across multiple channels.
Services include:
- Patient support via phone, email, and chat
- Appointment scheduling & follow-ups
- Customer query resolution
- Diagnostic & preventive healthcare support
- CRM updates & ticket management
- Complaint handling & escalation management
- Customer success workflows
- SOP creation and process improvement
Whether you need ongoing customer support, process optimization, or a trained healthcare support professional, I deliver reliable, patient-centric solutions that improve satisfaction and operational efficiency.
New to Fiverr, but backed by extensive healthcare leadership and customer success experience, I'm committed to delivering high-quality, professional service every time.
Social media platform:
•
•
Service type:
Non-technical support
Language:
Bengali
•
English
•
Hindi
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Salesforce
Knowledge base software:
Bitrix24
•
Liveagent
•
Zoho
FAQ
What healthcare customer support services do you provide?
I provide patient support, appointment scheduling, email and chat support, CRM updates, complaint handling, ticket management, follow-up calls, customer success support, SOP documentation, and healthcare operations assistance.
Can you handle patient complaints and escalations?
A: Absolutely. I follow a patient-centric approach to resolve concerns professionally while maintaining empathy, confidentiality, and clear communication.
What information do you need before starting?
Please provide your company details, services offered, customer support process, preferred communication channels, CRM access (if required), SOPs, FAQs, and any specific instructions.
Which healthcare businesses do you work with?
I work with hospitals, clinics, diagnostic laboratories, telemedicine providers, healthcare startups, wellness companies, MedTech organizations, and preventive healthcare businesses.
