Polash MSH

AI Automation Engineer & Workflow Automation Specialist (Freelance)

Fiverr • Self-employed

Sep 2023 - Present • 2 yrs 11 mos

As a freelance AI Automation Engineer on Fiverr, I help businesses streamline their operations by designing and implementing intelligent automation solutions using AI and no-code/low-code technologies. My work focuses on eliminating repetitive tasks, integrating business applications, and building AI-powered workflows that improve productivity, reduce manual effort, and enhance customer experience. Key Responsibilities Design and develop end-to-end workflow automation using n8n. Build AI Agents powered by OpenAI, Claude, and Google Gemini. Integrate APIs, CRMs, Google Workspace, WhatsApp, Telegram, Slack, Airtable, Notion, and other business applications. Develop Retrieval-Augmented Generation (RAG) systems for document-based AI assistants. Automate lead capture, qualification, CRM updates, notifications, and reporting. Deploy self-hosted automation platforms using Docker, VPS, PostgreSQL, and Linux. Create custom webhooks, REST API integrations, and business process automations. Build AI chatbots and customer support assistants for websites and messaging platforms. Optimize existing workflows for reliability, scalability, and cost efficiency. Achievements Delivered AI automation and workflow integration projects for clients from multiple countries. Automated repetitive business processes, significantly reducing manual work and improving operational efficiency. Built production-ready AI agents and business automation systems tailored to client requirements. Successfully integrated numerous third-party APIs and cloud services into scalable automation workflows. Maintained a strong commitment to client satisfaction through clear communication, reliable delivery, and ongoing support.