Andalib

Citizen Portal Maintenance Consultant

Bangladesh Public Procurement Authority (BPPA), IMED, Ministry of Planning, Government of Bangladesh • Full-time

May 2025 - Present • 1 yr

Leading infrastructure, DevOps, and performance optimization for national-scale government digital platforms. Managing virtualization and high-performance servers ensuring 99.9% uptime for mission-critical services. Architected CI/CD pipelines using GitLab and containerized services with Docker for scalable deployments. Performed deep database tuning and system optimization to handle high citizen traffic. Strengthened analytics dashboards and secured digital communications for millions of users.

Technology Manager

Dnet • Full-time

Jun 2015 - Jan 2025 • 9 yrs 7 mos

Led a 15-member technology team delivering high-scale digital and telecom platforms. Designed and deployed a Mobile VAS system serving 200,000+ daily users. Managed BDT 23M+ annual budgets, reducing infrastructure costs by 27% and vendor costs by 61%. Directed database administration, high-availability architecture, and performance optimization initiatives reducing downtime by 25%. Ensured secure, scalable, and cost-efficient operations.

Network Engineer

Mobizone Telecommunication Services Ltd. • Full-time

Nov 2014 - Jul 2015 • 8 mos

Provided technical leadership for the RBT (Ring Back Tone) platform serving 20M+ subscribers. Designed and developed Banglalink RBT VAS user portal for playlist, billing, and support management. Maintained RBT servers, databases, and software in-house, reducing vendor AMC costs by 45% and database support costs by 60%. Implemented database redundancy protocols increasing availability by 18% and optimized licensing contracts reducing costs by 60%.