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Prachi D
@prachidixit777
Financial Services Virtual Assistant
India
English
About me
My career has been built around credit management, loan processing, underwriting coordination, and debt recovery, with deep exposure to housing finance and regulatory compliance. I understand how critical accuracy, turnaround time, and compliance are in financial services.
Skills
Prachi D
Offline •
See my services
Loan Advisory
I will review and analyse loan applications and credit reports
Work experience
State Head
Arrise BPO Solutions Ltd. • Full-time
Jul 2024 - Oct 2025 • 1 yr 3 mos
• Handling Hard Bucket portfolio of Hinduja Leyland Finance Ltd. Which are written off. • Implementing risk-mitigation strategies. • Ensured service excellence and process adherence across regional teams. • Enhanced team engagement and communication at all organizational levels. • Managing CV, CE & SV portfolios in ROM. • Directing tele-calling & field collection. • Achieving significant improvements in recovery from delinquent accounts
Tata Capital Housing Finance Ltd.
Full-time • 5 yrs 1 mo
Debt Manager
Apr 2020 - Dec 2023 • 3 yrs 8 mos
• Handling debt recovery for X Bkt & Bkt 1 for ROM • Managing outside & inhouse agency for recovery of HL & LAP portfolio for ROM • Handling CRE’s and Team Leaders for achieving the given resolution targets in both the buckets • Managing the delinquency portfolio with the help of Sales & Credit team in early buckets • Looking after the costing of company by collecting the bounces & late payment charges • Cracking high POS cases with the vision to make the company’s books of account free from delinquency • Focusing to reduce NPA ratio of company by solving customer’s issues with the help of customer care team & operations team. Achievements: • Got Super Star Award for the month of Jan 2023 for achieving 100% collection targets. • Got Super Star Award for the month of Feb 2023 for achieving the given collection targets exceptionally.
Credit Manager
Nov 2018 - Apr 2020 • 1 yr 5 mos
• Underwriting, assessing and appraising proposals of salaried as well as SENP profile cases. • Worked in CPC module & involved in underwriting and analyzing of high POS salaried cases of Pan India based on scanned documents in the system. • Monthly target of 150 files were achieved after immediate joining & got the recognition for the same. • Recently handled Bucket 1 Collections for ROM wherein high POS cases are roll back • Mentoring team for knowledge and skill development on new policies and market practices Achievements: • Got Promising Star Recognition Award for the month of Dec 2018 – after immediate joining in Nov 2018. • Got Super Star Award for the month of Oct 2020 for fulfilling the commitment to excellence.
