
Prasanth
Service Delivery Manager
Skills

See my services


Work experience
Service Delivery Manager
Start-Up Business Consulting • Full-time
Feb 2025 - Present • 1 yr 6 mos
1) Successfully transitioned finance process from US based client which is worth of multi-million dollar business. 2) Worked from scratch, budgeting, hiring the resources, provide training, setting IT infrastructure. Set up a shared service center in Chennai, India. 3) With AI, started with process re-engineering to automate the repetitive work and make the process more efficient. 4) Awarded High Performer of the Year award.
Operations Manager
Amazon • Full-time
Jul 2023 - Feb 2025 • 1 yr 7 mos
1) Leading the team size of 24 and taking care of competitors under EMEA region. 2) Onboarded a new competitor into the process and made sure that Amazon was providing the competitive price in the market. 3) Ensure that KPI metrics are met for every month.
Senior Accountant
World Bank • Full-time
Oct 2016 - Jul 2023 • 6 yrs 9 mos
1) Was taking care of EAP and SAR region country officies. 2) Transitioned the Accounts Payable process and streamlined the process in the shared service center located in Chennai, India. 3) Awarded SPOT award many times for delivering the service exceptionally.