p
preethimanijan

Janjanam P

@preethimanijan

SAP SD Support Consultant

India
English
About me
I am a results-driven SAP SD Support Consultant with 3 years of experience specializing in production support, system maintenance, and business process optimization. I am an expert in troubleshooting the Order-to-Cash (OTC) cycle and resolving complex functional gaps.... Read more

Skills

p
preethimanijan
Janjanam P
Offline • 
Average response time: 1 hour

See my services

ERP Management
I will be your sap sd consultant
From$15 / projectMore details

Work experience

Accenture

SAP SD Support Consultant

Accenture • Full-time

Jun 2023 - Present • 2 yrs 11 mos

Deliver comprehensive support for a global S/4HANA landscape, maintaining high system availability and addressing critical business bottlenecks. Perform Root Cause Analysis (RCA) for recurring issues in Pricing Procedures, Tax Determination, and Credit Management. Manage daily IDoc monitoring (inbound/outbound), resolving failures related to Sales Orders and Advanced Shipping Notices (ASN). Execute Regression Testing during the deployment of monthly patches and system upgrades to protect core business functionalities. Collaborated with the technical team to optimize automated monitoring scripts, reducing resolution time for P3/P4 tickets by 20%.