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Precious. A
@preshy478
Automation Expert
United States
English, German, Spanish
About me
I'm an AI Automation Expert helping businesses save time and reduce manual work using smart workflows. I build automation systems with Make.com, Zapier, APIs, and webhooks to connect apps and streamline operations. I specialize in AI automation, data processing, CRM and email automation. My goal is to help you increase efficiency and scale your business with reliable automation solutions.
Skills
Precious. A
Offline •
Average response time: 1 hour
See my services
CRM Management
I will setup and automate lawmatics clio filevine and mycase for law firms
Wix
I will do wix website design wix website redesign wix business website
Work experience
CRM & Customer Support Automation Engineer
Velgaster SV • Freelance
Feb 2026 - Mar 2026 • 1 mo
Developed CRM and customer support workflow automation systems using Make.com, HubSpot, Zendesk, Freshdesk, Slack, Gmail, Airtable, and Trello integrations. Automated support ticket creation, customer follow-ups, escalation paths, notifications, onboarding sequences, SLA reminders, and team assignments to improve customer satisfaction and operational efficiency. Created workflows that synchronized customer data across platforms, automated lead nurturing campaigns, and generated analytics reports in real time. Built scalable support infrastructures using routers, filters, APIs, and webhooks while reducing manual administrative work for businesses and agencies. Skilled in customer support automation, CRM integration, helpdesk workflows, automated communication systems, ticket routing, and Make.com business automation.
