
OLAMIDE
CRM AND VoIP Automation Expert AI APIs AND Business Integrations
Skills

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Work experience
CRM, VoIP & Business Automation Specialist
Independent / Self-Employed • Freelance
Jun 2025 - Present • 1 yr 3 mos
I specialize in helping businesses set up, customize, automate, and optimize CRM and business communication systems. My work includes CRM configuration, sales pipelines, workflow automation, integrations, customer management, data organization, and process optimization. I also configure VoIP and business phone systems, including SIP trunks, PBX platforms, call routing, IVR, call queues, number configuration, and CRM/telephony integrations. I work across CRM, field-service, healthcare, real estate, coaching, and service-business workflows, focusing on practical systems that reduce manual work, improve communication, and keep business operations organized. My approach combines technical configuration, workflow design, integration, testing, and optimization to deliver reliable systems tailored to each business.