Syeda Dilawaiz

Amazon Virtual Assistant & Office Administrator

pawfullpets • Full-time

Dec 2023 - Dec 2024 • 1 yr

Managed Amazon store operations and office administration for a pet essentials brand, with a focus on the Pawtins Pet Air Purifier and related pet care products. Key responsibilities and achievements: Managed inventory for pet essentials, including the Pawtins Pet Air Purifier, ensuring consistent stock levels. Negotiated with suppliers and managed factory operations, ensuring high product quality and timely delivery. Optimized Amazon listings for pet air purifiers with detailed descriptions and SEO-friendly keywords to improve discoverability. Provided customer service, addressing concerns about product performance and managing customer reviews. Coordinated with suppliers to maintain supply chain efficiency and supported marketing campaigns to boost product awareness. Set up and monitored Amazon PPC campaigns to increase traffic and sales for pet products.

Amazon Virtual Assistant & Office Administrator

Cutback • Full-time

Dec 2022 - Dec 2023 • 1 yr

Oversaw Amazon store management and office administration for a women's denim and apparel brand, ensuring smooth operations and consistent brand growth. Key responsibilities and achievements: Oversaw inventory and order processing for women's denim and apparel, ensuring timely availability of popular styles. Optimized Amazon listings for denim products using effective keywords and high-quality images to improve search rankings. Negotiated with suppliers and managed factory operations, ensuring high product quality and on-time delivery. Handled customer inquiries and feedback, resolving issues to enhance brand reputation. Coordinated with suppliers for timely delivery of new collections and supported marketing campaigns. Monitored Amazon sales data and managed PPC campaigns to maximize product visibility and drive sales.

Amazon Virtual Assistant & Office Administrator

TuneIn • Full-time

Dec 2021 - Dec 2022 • 1 yr

Managed end-to-end Amazon store operations and office administration for an automotive lifestyle apparel brand specializing in JDM-themed t-shirts, hoodies, and headwear. Key responsibilities and achievements: Managed inventory and processed daily orders, ensuring stock availability across all SKUs. Optimized Amazon product listings with compelling descriptions, SEO keywords, and high-quality images to enhance visibility and sales. Handled customer service, addressing inquiries and managing reviews to maintain high satisfaction ratings. Set up and monitored Amazon PPC campaigns to drive traffic and increase sales for JDM-focused products. Supported event coordination for car meets and managed social media marketing efforts to boost brand engagement. Negotiated with suppliers and managed factory operations, ensuring product quality and timely delivery through effective communication.