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priyashan419

Priyashan - IT

@priyashan419

IT Support Specialist

Sri Lanka
English, Sinhala
About me
Hi! I'm Priyashan, an IT Support Specialist providing professional remote technical support for businesses and individuals. I can help with Windows 10/11 troubleshooting, Microsoft 365, Outlook, software installation, printer setup, email configuration, PC optimization, Windows updates, driver installation, VPN, basic network issues, Active Directory, OneDrive, Microsoft Teams, and general IT support. I focus on delivering fast, reliable, and friendly service to solve your technical problems efficiently.... Read more

Skills

p
priyashan419
Priyashan - IT
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide remote IT support for windows, microsoft 365 and software issues
From$15 / projectMore details

Work experience

CIS

Infrastructure and Support Engineer

CIS • Full-time

Aug 2021 - Present • 5 yrs

Provided remote IT support to end users by troubleshooting Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive, printers, and software issues. Managed user accounts, password resets, Microsoft 365 licenses, and email configurations. Assisted with Active Directory, Entra ID (Azure AD), VPN, basic networking (DNS, DHCP, TCP/IP), software installation, Windows updates, driver installation, and system maintenance. Delivered technical support through remote desktop tools while ensuring fast issue resolution and excellent customer service.