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pro_s0hail

Sohail

@pro_s0hail

Expert Social Media Manager and Virtual Assistant

Pakistan
English, French, German, Urdu
About me
Professional Virtual Assistant | Expert Social Media Manager | Chat Support Agent Hi, I’m Sohail, a Certified Professional Virtual Assistant with 2+ years of freelance experience. I specialize in Data Entry, Email Management, Virtual Chat Support, Customer Support Management, Social Media Management, and E-commerce Support. I help businesses stay organized, manage customer communications, and grow their online presence with accuracy and efficiency. If you're looking for a reliable and detail-oriented VA, I’m here to support your business success.... Read more

Skills

p
pro_s0hail
Sohail
Offline • 

See my services

General Assistance
I will be your dedicated long term executive virtual assistant
From$5 / projectMore details
Social Media Videos
I will create viral faceless youtube videos for cash cow channel
From$30 / projectMore details

Work experience

Chat support executive

SwiftRank Solutions • Full-time

Apr 2023 - Jul 2026 • 3 yrs 3 mos

​Delivered high-quality email support for a leading Canadian e-commerce brand Aosom Canada, handling end-to-end inquiries regarding order status, shipping updates, and product details. Efficiently resolved post-purchase issues—including refunds, returns, and order cancellations—while maintaining accurate interaction logs in CRM systems to improve customer satisfaction and response quality.