I will provide multichannel ready made contact center with CRM
Certified Twilio Expert and WordPress Solutions Architect
About this Gig
Launch a ready-made multichannel contact center with CRMno need to build one from scratch!
Botcraftlab Contact Center brings phone calls, SMS, WhatsApp, Facebook Messenger, Instagram and webchat into one workspace, directly connected to customer records.
Why does a record-based contact center matter?
When a customer contacts you, your team can see the linked lead, contact or account, previous conversations and relevant history. Less switching between tools means faster, more personal support and clearer follow-ups.
Why choose Botcraftlab over a custom Twilio Flex or Amazon Connect setup?
Flex and Amazon Connect are powerful platforms with CRM integration options. But if your business wants communications and CRM records together from day one, Botcraftlab offers a more ready-made, CRM-first alternativewith less custom integration work for that workflow.
What I provide:
I will install and configure your selected channels, CRM settings and agents, then test the setup. Hosting, Twilio/Meta charges and any applicable software license are separate.
You can see demo if you are interested
Provider:
Twilio
