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pvrplsophia

Shofia

@pvrplsophia

Virtual Assistant

Indonesia
English, Indonesian
About me
Psychology graduate turned VA for wellness & coaching businesses. I've managed client journeys for a therapy program (18% lead conversion) and sourced 7+ qualified candidates weekly via LinkedIn recruiting. I offer client onboarding, inbox/calendar management, follow-up sequences, and HR recruitment support — all handled with the emotional and ethical care wellness work demands. Your clients and boundaries are safe with me. Available for one-time projects or ongoing remote support. Let's talk about your needs.... Read more

Skills

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pvrplsophia
Shofia
Offline • 

See my services

Formatting
I will format, edit, and proofread your academic paper in apa style
From$25 / projectMore details
E-Commerce Store Management
I will create and manage professional product listings for shopee
From$20 / projectMore details

Portfolio

Work experience

Private Math and Bahasa Indonesia Tutor

Synergy • Part-time

Oct 2025 - Jun 2026 • 8 mos

Deliver customized one-on-one instruction tailored to individual student learning styles and cognitive requirements. Enhanced foundational skills in phonics and numeracy through the application of adaptive teaching methodologies. Monitor and evaluate academic progress, utilizing data-driven insights to foster consistent student improvement. Establish a safe and engaging learning environment, building strong rapport to boost student confidence and performance.

Self_Employed

Client Success & Onboarding Specialist

Self Employed • Freelance

Jul 2025 - Jun 2026 • 11 mos

Manage end-to-end client journeys for the Terapi Syukur Tematik Progresif (TSTP) program, overseeing everything from initial consultation to successful onboarding. Achieved an 18% conversion rate (9 out of 50 leads) by implementing a personalized, needs-based consultation strategy. Maintain a 6% warm lead pipeline through strategic follow-ups to ensure long-term growth and conversion opportunities. Act as a primary liaison between participants and the therapy team, ensuring service quality and alignment with participant goals. Provide empathetic client support while maintaining strict professional boundaries to ensure sustainable team operations.