p
pyfinwin

pengfeiwang

@pyfinwin

Native Chinese Customer Support Specialist

China
Chinese
About me
I am a highly experienced Customer Support and Technical Assistance professional with over 10 years of hands-on experience in phone-based service. My native language is Chinese, and I speak fluent, standard Mandarin. I excel at explaining technical concepts in a clear, easy-to-understand manner for Chinese customers. If you are looking for a reliable, patient, and skilled freelancer to handle your Mandarin customer support efficiently, I would be a perfect fit for your team.... Read more

Skills

p
pyfinwin
pengfeiwang
Offline • 

See my services

Customer Support
I will provide professional native chinese customer support
From$5 / projectMore details

Work experience

Educational_Svces Center

Customer Support and Technical Specialist

Educational Svces Center

Jan 2015 - Present • 11 yrs 9 mos

Delivered professional phone-based customer service and technical assistance for 10 years. Specialized in resolving technical issues, handling user inquiries efficiently, and explaining complex systems clearly in standard Mandarin to ensure high customer satisfaction