I will provide professional native chinese customer support

China

I speak Chinese

Native Chinese Customer Support Specialist

I am a highly experienced Customer Support and Technical Assistance professional with over 10 years of hands-on experience in phone-based service. My native language is Chinese, and I speak fluent, st...
About this Gig

Are you looking for a highly professional and reliable native Chinese customer support specialist?

I am a native Mandarin speaker with over 10 years of full-time experience providing phone-based customer service for an official government-level institution in China.

Why choose me?

  • 10+ Years of Official Experience: Extensive background in handling high-volume inquiries, resolving complex issues, and maintaining top-tier customer satisfaction in a formal and strict environment.
  • Standard Native Mandarin: Clear, polite, and highly professional communication to represent your brand perfectly.
  • Patience & Empathy: Professionally trained to handle stressful situations, calm frustrated customers, and provide clear step-by-step solutions with extreme patience.

What I can do for you:

  • Professional Phone Support (Inbound & Outbound)
  • Email & Live Chat Support
  • Handling User Inquiries, Feedback & Complaints
  • Customer Service Summary & Daily Reporting

Let my decade of formal professional experience elevate your brand's customer service in the Chinese market.

Note: Please send me a message before placing an order so we can discuss your specific business needs and workflows! 

Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

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TikTok

Service type:

Technical support

Language:

Chinese (simplified)

Timezone:

UTC daytime

Support software:

Other

Knowledge base software:

Other