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I will provide remote IT support microsoft 365,active directory and network
I will provide remote IT support, helpdesk, Active Directory and network trouble
Need a reliable IT person without hiring a full-time employee? I've got you covered.
I'm a certified IT support engineer with hands-on experience running L1 and L2 service desk operations — supportin...
About this Gig
Need a reliable IT person without hiring a full-time employee? I've got you covered.
I'm a certified IT support engineer with hands-on experience running L1 and L2 service desk operations supporting end users, managing accounts, and keeping business systems running.
What I can help with:
️ Helpdesk & End-User Support Windows troubleshooting, software installs, printer/peripheral issues, email and Office 365 problems, performance fixes
Active Directory & User Management user creation, group policy, permissions, password resets, OU structure, account lockouts
Networking connectivity issues, IP/DNS/DHCP configuration, VPN setup, router and switch basics (CCNA certified)
️ Security Basics vulnerability awareness, hardening advice, phishing and malware guidance (CEH certified)
Application & LIS Support business application troubleshooting, plus specialist experience supporting Laboratory Information Systems for healthcare and diagnostic labs
Documentation SOPs, troubleshooting guides, and knowledge base articles for your team
Why work with me:
CCNA and CEH certified
Real service desk experience, not just theory
Clear communication I explain things without the jargon
Fast response times
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
IOS
•
Android
•
Ubuntu
FAQ
Do you need access to my computer?
For most fixes, yes — through AnyDesk or TeamViewer, with you watching the whole session. You stay in control and can end it anytime.
What if you can't fix my problem?
I'll tell you upfront during our first message if it's outside my scope. If I take the order and can't resolve it, you get a full refund.
Do you support Mac or Linux?
My core strength is Windows and Windows Server environments. I can handle basic Mac and Linux issues — message me with the details first.
Can you provide ongoing monthly support?
Yes. Message me and I'll set up a custom offer for your needs.
What's a Laboratory Information System?
LIS software manages lab samples, test results, and reporting for clinics and diagnostic labs. I have direct experience supporting these systems.
