
Qazi Abulaala
AI Automation specialist
Skills

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Portfolio
Work experience
AI Automation Specialist | n8n | AI Agents | chatgpt | claude
Self Employed ⢠Freelance
Sep 2024 - Present ⢠1 yr 11 mos
Developed AI-powered customer support systems capable of handling common customer inquiries 24/7. ⢠Built appointment booking chatbots that automate scheduling, confirmations, and follow-up messages, reducing manual administrative work. ⢠Created lead generation and lead qualification workflows that capture, organize, and route potential customers automatically. ⢠Developed Retrieval-Augmented Generation (RAG) AI assistants that retrieve information from business knowledge bases and provide accurate, context-aware responses. ⢠Integrated AI solutions with business tools such as CRM platforms, Google Sheets, Gmail, WhatsApp, Airtable, and other productivity applications. ⢠Designed automated workflows using n8n to connect multiple systems, eliminate repetitive tasks, and improve operational efficiency.