I will provide email support, customer service, and inbox management

5.0
5.0

Pakistan

I speak English

34 orders completed

Gig Summary

Everything in this world has a solution, we just need to calmly figure that out

Hey! I'm Rana, a Business Operations & Development Expert with 5+ years of experience. I've worked with businesses worldwide, helping streamline operations, improve workflows, & get reliable support f...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

Highly Responsive

Known for exceptionally quick replies

About this Gig

Is your inbox taking over your day, & need someone to take ownership?


I manage email support, chats & client communication so you can focus on business growth.


Unanswered emails, missed follow-ups & disorganized conversations can quietly damage customer relationships & cost repeat business.


With 5+ years of experience in customer support & business operations, I understand how to manage different workflows, tools, customers, & communication needs


Industries

  • Ecommerce
  • Restaurants
  • Real Estate
  • IPTV
  • SaaS
  • Taxi dispatch
  • Courier
  • Service-based


What you'll get

  • Reliable & responsive support 24/7
  • Brand-aligned communication
  • Ownership mindset
  • Long-term support


Services

  • Managing Customer Inquiries & Complaints
  • Email & Inbox Management
  • Live Chat, CRM & Helpdesk Support
  • Billing & Payment Support
  • Customer & Vendor Follow-ups
  • Order Processing, Returns, Refunds, & Delivery Updates
  • Technical Support & Issue Escalation
  • Campaign Management
  • Klaviyo Automations


Tools

  • Google Workspace
  • CRMs: Freshdesk, Gorgias, etc
  • ClickUp
  • Trello
  • Klaviyo
  • Instantly ai
  • & more


If you're here. Let's save your valuable time. Transform your customer support and turn every email & chat into a better customer experience!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Technical support

Language:

English

German

Spanish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Other

Knowledge base software:

Document 360

Freshdesk

Freshservice

My Portfolio

Reviews

10 reviews for this Gig
5.0

(10)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    4.9
Sort By
Most relevant
  • W
    image-docs

    workflow190

    US

    United States

    5

    I'm very impressed with his work I recommend anybody that is needing his services to DM him as soon as possible

    $100-$200

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I highly recommend him to anyone needing his services. Very talented, professional, and easy to work with. If you get the opportunity to hire him, do it immediately—you won’t regret it.

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I appreciate working with him he was very flexible and reasonable looking forward to working with you long-term

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    As always, a great experience working with him. So professional and diligent.

    $50-$100

    Price

    5 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    Dana was great, very efficient and communicated with us throughout.

    $50

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
Reviews

10 reviews for this Gig
5.0

(10)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    4.9
Sort By
Most relevant
  • W
    image-docs

    workflow190

    US

    United States

    5

    I'm very impressed with his work I recommend anybody that is needing his services to DM him as soon as possible

    $100-$200

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I highly recommend him to anyone needing his services. Very talented, professional, and easy to work with. If you get the opportunity to hire him, do it immediately—you won’t regret it.

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • W
    image-docs

    workflow190

    US

    United States

    5

    I appreciate working with him he was very flexible and reasonable looking forward to working with you long-term

    $50

    Price

    2 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    As always, a great experience working with him. So professional and diligent.

    $50-$100

    Price

    5 weeks

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cluster_fitness

    NZ

    New Zealand

    5

    Dana was great, very efficient and communicated with us throughout.

    $50

    Price

    7 days

    Duration

    Helpful?
    Yes
    No