r
ra654510

NotifyPro

@ra654510

Business Process SOP Documentation Specialist

India
English, Hindi
About me
I specialize in turning complex business processes, operational workflows, and technical requirements into clear, structured documentation. My background in mobile lifecycle strategy, customer journeys, and operational workflows gives me a strong foundation for documenting repeatable business processes and SOPs.... Read more

Skills

r
ra654510
NotifyPro
Offline • 
Average response time: 1 hour

See my services

App Promotion
I will write high converting app push notifications
From$30 / projectMore details
Technical Writing
I will create professional sops and business process documentation
From$25 / projectMore details

Work experience

Fiverr

Lead Mobile Retention & Lifecycle Strategist

Fiverr • Freelance

Dec 2020 - Present • 5 yrs 9 mos

Architected full-funnel retention and push notification frameworks for 40+ mobile applications across D2C, FinTech, and Hyper-local sectors. Engineered 30-day lifecycle journeys, behavioral onboarding loops, and inactive user win-back campaigns resulting in significant D7 retention lifts. Delivered developer-ready JSON/CSV payload schemas optimized for CleverTap, OneSignal, and Firebase (FCM).