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Rabid Shahid
@rabid_shahid
ServiceNow Developer, AI Engineer
Pakistan
English, Urdu
About me
CSA Certified ServiceNow Developer and AI Automation Engineer with nearly 3 years of experience delivering enterprise workflow automation solutions. Skilled in ITSM, ITOM, SPM, CMDB, Discovery, Service Mapping, Virtual Agent, Flow Designer, Service Catalog, JavaScript, REST APIs, and integrations. I also develop AI-powered applications using Python, Django, Flask, LangChain, LLMs, RAG, Generative AI, and AWS to build intelligent chatbots, automate workflows, and create scalable business solutions.
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Rabid Shahid
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Full Stack Web Applications
I will develop and customize itsm, itom, cmdb, and virtual agent
