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Racheal Mwape
@rachealmwape
Professional Virtual Assistant and Customer Service Expert
Zambia
Chichewa, English
About me
I’m Racheal, a versatile Virtual Assistant & Customer Service professional with 5 years of experience supporting US-based companies in real estate, Energy Benchmarking, and operations. I help businesses streamline communication, manage projects, and deliver top-notch customer experiences.
What I can help you with:
Customer service via email, chat, or phone
Inbox & calendar management
Tenant communication & leasing support
CRM & Database Management
Skilled in Monday.com, HubSpot, Yardi Voyager, & Google Workspace. Detail-oriented, fast response times, and committed to boosting satisfaction.
Skills
Racheal Mwape
Offline •
See my services
Customer Support
I will provide expert customer service, CRM management, and remote admin support
Data Cleaning
I will accurately enter data into spreadsheets from CRM systems and vise versa
