I will provide expert customer service, CRM management, and remote admin support

Zambia

I speak English, Chichewa

1 order completed

Professional Virtual Assistant and Customer Service Expert

I’m Racheal, a versatile Virtual Assistant & Customer Service professional with 5 years of experience supporting US-based companies in real estate, Energy Benchmarking, and operations. I help busines...
About this Gig

Hello! Need a versatile customer service professional? Look no further!

I offer expert customer service, CRM management, and remote administrative support with over four years of experience in customer-facing roles. I ensure prompt and professional responses to inquiries, efficient resolution of issues, and consistent follow-up for customer satisfaction.

Proficient in Yardi Voyager, Appfolio, Hubspot, Nextiva, HoneyBook, RentCafe, Atlas Platform, Quickbase, , and Hotpads, I streamline customer relationship management and provide detailed reporting and data analysis.

My remote administrative support includes handling administrative tasks, scheduling, data entry, document management, and seamless project coordination.

Certified by the Chartered Institute of Customer Management, I bring proven expertise, a customer-centric approach, versatility, and reliability to every task.

Lets work together to drive positive outcomes and maintain high standards of service. Order now to get started!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Intercom

Other

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