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Rachel I
@rachelray533
Customer Support Virtual Assistant
South Africa
English, Swahili
About me
Hi, I’m Rachel, a reliable Customer Support & Virtual Assistant with over 5+ years of experience in customer service and call center environments.
I help businesses manage their customer support efficiently by handling emails, live chat, and phone calls with professionalism and care. I’m experienced in resolving customer issues, managing inboxes, following
up with clients, and ensuring a positive customer experience.
If you’re looking for a dependable, friendly, and organized virtual assistant to support your customers, feel free to message me, I’d be happy to discuss your needs.
Skills
Rachel I
Offline •
Average response time: 1 hour
See my services
Customer Support
I will be your customer service agent
General Assistance
I will be your virtual assistant for data entry, typing, email and web research
Portfolio
Work experience
Apointment setting
Assert Advisory Group • Full-time
Apr 2022 - Jan 2024 • 1 yr 9 mos
Make outbound Calls with leads. Follow scripts Schedule appointment and update calendars
Customer service
CCI • Full-time
Jun 2019 - Aug 2021 • 2 yrs 2 mos
Customer Service and booking flights for customers Answering all customers inquerings. 8 Hours of work. Usa company.
6 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 6 Reviews
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Most relevant
theone78
Repeat Client
United States
Helpful?
aymswy
United Arab Emirates
Very responsible towards the task.
$50-$100
Price
4 days
Duration
Helpful?
generalbuilt1
Australia
Helpful?
theone78
Repeat Client
United States
Thank you!
Up to $50
Price
2 days
Duration
Helpful?
theone78
Repeat Client
United States
She was amazing and I will hire her again!
Up to $50
Price
1 day
Duration
Helpful?
