I will provide bilingual tech support and customer service
Systems Engineering Student Bilingual Customer Support Tech Assistant
About this Gig
Welcome to my Bilingual Customer Support and Moderation Gig!
Are you looking for a reliable, tech-savvy moderator and customer support agent for your Discord or Telegram community? You found the right person!
With almost two years of professional experience handling live customer service and operations at a major Esports Arena, I know exactly how to manage fast-paced environments, resolve user issues, and keep any community welcoming and organized.
What I can do for your community:
- Bilingual Support: Fluent in English and Native Spanish to assist a much wider audience.
- Active Moderation: Live monitoring of your Discord or Telegram channels to ensure rules are followed.
- Troubleshooting & Q&A: Resolving user inquiries and technical doubts quickly and politely.
- Spam Control: Keeping your community safe, clean, and engaging.
As a Systems Engineering student and an active gamer, I am highly familiar with tech communities, bot commands, and digital platforms. I understand the culture and what users expect.
Feel free to message me before placing an order if you have any specific requirements. Let's keep your community happy and growing!
Social media platform:
•
TikTok
•
YouTube
•
Discord
•
Telegram
Service type:
Technical support
Language:
English
•
Spanish
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
