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Rafatul Zannat
@rafatuljannata
Rafatul Zannat Akhi
Bangladesh
English
About me
I am a professional Front Office Guest Service Associate with experience in hotel reservations, guest services, booking management, check-in and check-out, guest communication, and customer support. I am detail-oriented, reliable, and committed to providing excellent service. I can also assist with data entry, email management, and virtual assistant tasks.
Skills
Rafatul Zannat
Offline •
See my services
General Assistance
I will manage hotel reservation and booking
Work experience
Senior Guest Service Associate (Sr. GSA)
WindyTerrace Hotel Cox’s Bazar • Full-time
Jun 2022 - Present • 4 yrs 4 mos
Responsible for front office operations, hotel reservations, booking management, check-in and check-out, guest communication, handling guest requests, and providing excellent customer service. Experienced in supporting daily hotel operations and maintaining professional communication with guests.
