r
rafiasiraj557

Rafia S

@rafiasiraj557

Virtual Assistant and Account Manager

Pakistan
English, Urdu
About me
I've always been fascinated by what makes people tick, which is why I keep businesses running smoothly. I'm Rafia, a virtual assistant and account manager with 6+ years turning operations, clients, and chaos into order. My psychology background means I catch what others miss, a client going quiet or a task slipping. Here's how I help: • Inbox, calendar & data management • Admin & operations support • CRM (Salesforce, HubSpot, Zoho) • SOPs that keep it all running • Appointments & closing deals (yes, I'll chase them) Hand me the busywork and focus on what only you can do... Read more

Skills

r
rafiasiraj557
Rafia S
Offline • 
Average response time: 1 hour

See my services

Sales Operations
I will take the sales calls and close the deals
From$150 / projectMore details
General Assistance
I will be your executive virtual assistant for inbox, calendar, research, and ops
From$70 / projectMore details

Work experience

Upwork

Account Management and Business Development

Upwork • Freelance

Jan 2020 - Present • 6 yrs 6 mos

6+ years helping SaaS, biotech, and startup clients stay organized and grow. My projects have spanned: • Account management — onboarding, renewals, and turning one-off clients into long-term partners • Virtual assistance — inbox, calendar, data & SOPs that keep things running • CRM management — clean, current pipelines in Salesforce, HubSpot & Zoho • Customer support — international clients handled at 95%+ satisfaction • Appointment setting & closing — booking decision-makers and closing the deals that follow The person clients hand things to and stop worrying about.