I will do customer support, lead generation, appointment setting
About this Gig
As a customer support representative for 4 years, you likely have experience resolving customer issues, answering inquiries, and providing assistance across various channels such as phone, email, and chat. Your role involves ensuring customer satisfaction and maintaining positive relationships with clients while adhering to company policies and procedures.
As a fresher in Excel, you're likely beginning to explore the software's capabilities for data organization, analysis, and visualization. You might be familiarizing yourself with basic functions, formulas, and formatting techniques to manipulate and present data effectively. Your role may involve tasks such as creating spreadsheets, generating reports, and performing simple data analysis under supervision as you gain proficiency in Excel.
Customer support representative
Customer service
Social media support
24/7 Support
Copy paste
Convert pdf to excel
Data entry
Ms Word
Manually typing work to Excel or word Document.
Note: Kindly Contact me before ordering. So we can discuss in details.
Language:
Bengali
•
English
•
Hindi
Timezone:
UTC daytime
FAQ
Which languages do you speak?
I provide professional telecalling services in both Hindi and English.
Can you use my CRM?
Yes, if you provide access and instructions, I can update your CRM with call notes and customer information.
Do you make inbound and outbound calls?
Yes, I handle both inbound customer support and outbound telecalling.
Can you generate leads?
Yes. I can assist with lead generation, follow-up calls, appointment setting, and customer engagement.
Do you work with long-term projects?
Absolutely. I'm available for both one-time assignments and ongoing customer support projects.
