Rajeev G

@rajivgupta99

Turning Customer Conversations into Actionable Business Insights

India

English

About me

Speech Analytics & Customer Experience professional with 5+ years of experience analyzing customer interactions and identifying opportunities to improve business performance. I help businesses uncover customer pain points, sentiment trends, objections, escalation triggers, and agent coaching opportunities through detailed call analysis. My focus is on delivering actionable insights and practical recommendations that help improve customer experience, agent effectiveness, and overall business outcomes.... Read more

Skills

Business reports expert
Excel expert
Customer service representative
Data analytics expert

Rajeev G

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See my services

Data Analytics Consultation

I will analyze sales and customer service calls for actionable insights

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Rajeev G