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rajtech_pro

Rajib Das

@rajtech_pro

Support Engineer IT Support and YouTube SEO Specialist

India
English, Hindi, Bengali
About me
I am a professional Desktop Support Engineer with real-world experience in Windows troubleshooting, laptop optimization, software installation, and remote IT support. I can diagnose and fix technical issues quickly and efficiently. I also specialize in YouTube channel creation and SEO optimization, including channel setup, keyword research, and performance improvement. I am committed to providing fast, reliable, and professional service to help clients solve their technical problems.... Read more

Skills

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rajtech_pro
Rajib Das
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will fix windows issues and provide remote desktop support
Video SEO
I will do youtube SEO and optimize your videos for more views

Work experience

Lead Network Admin

TuTeck Technology Pvt Ltd • Full-time

Mar 2023 - Present3 yrs 2 mos

Manage system performance, tune operating systems, and troubleshoot issues. Administer user accounts, permissions, and group policies. Create, modify, and remove user accounts, mailboxes, and licenses in Microsoft 365 Manage groups, roles, and permissions in Azure Active Directory. Manage Exchange Online mail flow, connectors, spam filters, and mailbox policies. Administer and support SharePoint Online site collections and permissions. Configure and maintain Microsoft Teams settings and compliance features. Manage OneDrive for Business, including storage policies and access control. Monitor and manage Microsoft 365 security. Proactively monitor system health and service alerts from Microsoft 365 Admin Center. Deploy antivirus software across desktops, laptops, and servers. Configure antivirus settings, policies, and scheduled scans based on best practices. Monitor antivirus alerts and logs for signs of threats or infections. Investigate, contain, and remediate malware incidents. Perform root cause analysis and document incidents. Ensure antivirus definitions and software are updated regularly. Develop and enforce antivirus and endpoint security policies. Plan and design network infrastructure based on business requirements. Install, configure, and maintain network hardware (routers, switches, firewalls, etc.). Monitor network performance and troubleshoot issues. Ensure high availability and performance of network systems.

System Administrator

Tarsons Products Limited • Full-time

Apr 2022 - Mar 202311 mos

Installation Software in New Desktop & laptop as per requirement. Configuration of the Computers with the Internet. Solving the regular upcoming Hardware & Software issues. Evaluating the network issues. Solving the technical issues of the employees. Configuration & troubleshooting of Microsoft O365 Exchange Mail Client - Microsoft Outlook Mailing System. Maintenance & troubleshooting of the LAN connectivity & LAN devices. Troubleshooting of the WLAN connectivity & Access Point . Manage Attendance System ESSL ( New employee Joining, Download Attendance Report & Configure ESSL Device as per requirement). Connecting the printers with the desktops & laptops. Monitoring & Troubleshooting of WAN Network connectivity Inventory Management & keep track of Inventory. Configure and Monitoring Firewall. Install Cloud version Seqrite Antivirus & Monitoring from Console.(if need update or any unusual activity detect) Create & Connect Meeting in Conference room.(MS Teams).