r
rakibul9708

Rakibul Islam

@rakibul9708

AI Automation CRM Integration and Workflow Expert

Bangladesh
English
About me
I help businesses automate operations, customer communication, and workflows using AI systems, CRM platforms, APIs, and custom integrations. With 5+ years of experience, I have worked with GoHighLevel, HubSpot, Zoho CRM, Keap, webhooks, REST APIs, JavaScript, and PHP. I build reliable solutions for lead management, appointment workflows, CRM synchronization, AI voice assistants, and business process automation. My goal is to reduce manual work, improve efficiency, and help businesses scale faster.... Read more

Skills

r
rakibul9708
Rakibul Islam
Offline • 

See my services

Automations & Agents
I will automate gohighlevel workflows with API and webhook integrations
From$40 / projectMore details
API & Integrations
I will build custom API integrations and webhook automations
From$60 / projectMore details

Portfolio

Work experience

Upwork

AI Automation & CRM Integration Specialist

Upwork • Freelance

Apr 2020 - Present • 6 yrs 1 mo

I work as an AI automation, CRM integration, and web development specialist, helping businesses reduce manual work, improve lead handling, and automate customer communication through smart workflows, APIs, and custom systems. My experience includes GoHighLevel CRM setup, Voice AI, Conversation AI, n8n workflow automation, webhook integrations, custom API connections, WordPress development, PHP, JavaScript, and business process automation. I help businesses build systems that capture leads, collect customer details, update CRM records, trigger workflows, send SMS/email notifications, and connect with third-party platforms in real time. A major part of my work involves building AI-powered automation systems inside GoHighLevel. I have created Voice AI and Conversation AI setups that can answer customer questions, collect required information, handle appointment or service-related queries, and trigger workflow actions. I have also worked on API-based lookup systems where an AI agent can collect details such as a job number, registration number, phone number, or email, then fetch accurate data from an external platform and respond based on real business information. Alongside automation, I also have practical web development experience. I have worked on WordPress websites, custom PHP scripts, JavaScript functionality, Contact Form 7 forms, plugin and theme updates, bug fixing, website troubleshooting, API endpoints, and form-to-CRM integrations. I have experience connecting platforms such as GoHighLevel, WordPress, n8n, WorkGuru, iBodyShop, Contact Form 7, and custom PHP endpoints. My work often includes CRM pipelines, custom fields, workflow triggers, lead routing, appointment workflows, webhook actions, API data syncing, and automation testing.