Ralph M

Computer Programmer II

Jun 2015 - Jan 2026 • 10 yrs 7 mos

Department of Education Regional Office 10 Department of Education Regional Office 10 12 yrs 7 mos12 yrs 7 mos Cagayan de Oro City 9000Cagayan de Oro City 9000 Computer Programmer II Computer Programmer II Full-timeFull-time Jun 2015 - Dec 2025 · 10 yrs 7 mosJun 2015 to Dec 2025 · 10 yrs 7 mos 1. ICT Programs and Project Implementation -I provide support in the implementation of the central office and regional office ICT programs 2. Solutions Design and Development -I assist in system deployment and implementation to operationalize the system by providing technical support. 3. Systems Administrator -I fine tune and adjust programs to respond to emerging requirements, findings and recommendations from the periodic system review and evaluation to ensure system relevance, efficiency and effectiveness. -I Perform weekly back-up of locally hosted systems every Friday of the Week. -I upload Regional Issuances to regional website -Send Soft Copies of Regional Memo to PROGCOM Members & SDOs through email 4. DepEd Computerization Program(DCP) Programs and Projects Monitoring and Evaluation -Gather data and provide inputs to reporting the progress of systems utilization, ICT plans, programs and project implementation to generate feedback and maintain management support through participation in the implementation of an M&E system within the regional office and schools division 5. ICT Support Technician -I define the problem or issue of the user and identify cause of the problem to provide the appropriate response. 6. Social Media Page Administrator 7. Livestream Technical Director -I direct the production of BigaTen DepEd 10 livestream episodes for the year 8. Network Administrator -I install and configure hardware, network and software technologies in accordance with the standards and designs specifications and in coordination with suppliers and service providers to support ICT programs

Administrative Assistant

Jul 2013 - Jun 2015 • 1 yr 11 mos

Duties and Responsibilities: - Managed the front desk, answering phones, greeting visitors, and directing inquiries to appropriate staffmembers. - Managed office supplies and inventory, including ordering supplies and maintaining stock levels. - Managed office correspondence, including emails, letters, and faxes, and distributed them to appropriate staff members. - Prepared and distributed reports, memos, and presentations, as needed. - Maintained confidentiality of sensitive information and handled it with discretion. - Troubleshot and resolved hardware and software issues reported by users, providing technical support as needed, resulting in a 50% user satisfaction rate.