RamiroF

Functional Analyst TI

Novatech • Full-time

Nov 2025 - Present • 6 mos

• Functional support to QA: defining acceptance criteria, reviewing test cases, analyzing bugs, and performing end-to-end validations. • Preparation of functional documentation, technical reports, meeting minutes, and impact analyses for internal teams and external stakeholders. • Active participation in Agile squads (daily, grooming, planning, refinement), providing functional clarity and ensuring business–technology alignment. • Requirements prioritization and decomposition in collaboration with PMs, tech leads, and the development team, ensuring focus on business value and feasibility. • Management of deployments across multiple environments (DEV, Candy, Demo, Staging, Production), coordinating releases and functional validations. • Production support using Mantis: incident analysis, root-cause identification, follow-up, and documentation of corrective actions. • Continuous collaboration with QA, developers, and stakeholders to ensure functional, stable deliveries with full traceability.

IT Functional Analyst

Grupo Murchison • Full-time

May 2023 - Oct 2025 • 2 yrs 5 mos

REQUIREMENTS, MANAGEMENT & FUNCTIONALITY • Requirements gathering and traceability, aligning users, business stakeholders, and technical teams to ensure functional clarity and consistent documentation. • Risk management and early detection of deviations, providing executive reporting to PMO and Project Managers. • Coordination of follow-up meetings, ensuring visibility of progress, removal of blockers, and timely decision-making. QA, TESTING, DATA & INTEGRATIONS • Design and execution of functional testing and UAT in Xray, with full traceability between user stories and acceptance criteria. • API and endpoint validation using Postman, Newman, Swagger, and Docker, ensuring data integrity and early error detection. • Creation and testing of endpoints using Node.js and MongoDB, enabling controlled integrations and functional testing environments. • QA automation with Cypress and Playwright, improving coverage, regression speed, and delivery times. • Data analysis and validation in SQL/PostgreSQL for logistics operations (Navis, VLT) and administrative/financial processes. MODELING, TECHNICAL DOCUMENTATION & ANALYTICS • Functional and technical modeling using BPMN, UML, Confluence, Visio, Bizagi, and Figma, including process flows and data models. • Development of Power BI dashboards to monitor operational KPIs, QA metrics, and process performance. • Application of generative AI for task automation, intelligent prioritization, and predictive analysis.

Functional Analyst & Business Partner

Correo Argentino • Full-time

Aug 2018 - Mar 2023 • 4 yrs 7 mos

• Jira Administrator and Confluence Admin: managed projects, boards, workflows, and permissions. • Gathered and prioritized business requirements with users and vendors, coordinating implementations. • Participated in e-commerce projects integrating platforms and plugins with Magento, VTEX, Shopify, and Tiendanube. • Prepared reports, coordinated follow-up meetings, and supported the demand lifecycle. • Managed incidents in BMC Remedy, Jira, and Confluence, ensuring traceability and operational continuity. • Contributed to process improvement initiatives and standardization across business and IT operations. • Managed demand and supported business areas in the onboarding of new clients and services. • Gathered and prioritized technical and commercial requirements, ensuring alignment with strategic objectives. • Coordinated implementations and integrations within the Service Outsourcing Platform. • Performed API testing with Postman, SoapUI, and XML, validating credentials and detecting endpoint errors. • Supported production clients, ensuring operational continuity and escalation of critical incidents.