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Fiverr Pro
English
$
USD
I will provide professional ecommerce email and live chat support
Dedicated Email and Live Chat Support Expert to Boost Customer Satisfaction
Hi, welcome to my profile!
I am a full-time freelancer specializing in customer support for Airbnb guests and eCommerce stores (Shopify, Amazon, eBay). With expertise in email and live chat support, ...
About this Gig
I will provide professional email and live chat customer support for your e-commerce business.
I can handle customer inquiries, order questions, order tracking, refunds, returns, product questions, complaints, and day-to-day customer communication with fast and professional responses.
I can support businesses using Shopify, Amazon, eBay, Walmart, TikTok Shop, Instagram, WhatsApp, Messenger, and other e-commerce platforms.
My services include:
- Email customer support
- Live chat support
- Order tracking and updates
- Returns and refunds
- Customer inquiries
- Product questions
- Complaint handling
- Social media customer support
- Shopify and marketplace support
- Customer service tools and CRM
Tools I can work with: Zendesk, Gorgias, Freshdesk, Help Scout, Zoho CRM, and other customer-service platforms.
Whether you need short-term help or long-term support, I can work as a dedicated support agent for your business.
My Portfolio
FAQ
What platforms do you support?
I support ecommerce stores including Shopify, Amazon, and eBay, as well as general email and live chat systems.
Do you provide 24/7 support?
Support hours depend on the package selected. Custom schedules can be discussed.
Can you follow my scripts or macros?
Yes. I can follow your existing scripts, tone guidelines, and workflows.
What tools do you use?
I have experience with Zendesk, Freshdesk, Gorgias, Intercom, LiveChat, HelpScout, and similar tools.
Do you handle refunds and cancellations?
Yes, based on your store policies and instructions.
