r
raptor2230

Rashitha A

@raptor2230

Systems Engineer

Sri Lanka
About me
ITIL-certified IT Systems Engineer with 6+ years of progressive experience in enterprise IT infrastructure management, service desk operations, and end-user technical support. Proven expertise in Windows Server 2016, Microsoft 365 administration, Azure Active Directory, Exchange Online, SharePoint, and endpoint security. Consistently delivers high-quality technical support in fast-paced, remote-first environments while maintaining SLA compliance and superior user satisfaction. Skilled in SCCM software deployment, VOIP system management, and ITSM workflows.... Read more

Skills

r
raptor2230
Rashitha A
Offline • 

See my services

Technical Support
I will provide expert IT support, troubleshooting and system administration
From$15 / projectMore details

Work experience

IFS

Systems Engineer

IFS • Full-time

Jun 2023 - Present • 3 yrs 4 mos

Currently serving as a Systems Engineer at IFS in Colombo, Western Province, Sri Lanka. Responsible for managing systems and providing technical expertise within the engineering department to ensure optimal performance and reliability of IT infrastructure.