Rashid H

@rashidh3654

Senior System Engineer

Pakistan
English
About me
I am a Senior System Engineer with 4+ years of experience in IT infrastructure, system administration, and network support. I specialize in Microsoft 365 administration, endpoint management via Intune, and network configuration. I am CCNA and ITIL certified, focused on delivering reliable IT services and enhancing system performance.... Read more

Skills

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rashidh3654
Rashid H
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will be your m365 administrator for your team
From$15 / projectMore details
Technical Support
I will be your IT support engineer
From$15 / projectMore details

Portfolio

Work experience

Confiz

Senior System Engineer

Confiz • Full-time

Dec 2025 - Present • 8 mos

• Managed Microsoft 365 including Exchange Online, Teams, SharePoint and OneDrive • Administered user identities, roles, and access using Azure AD and RBAC policies • Managed Azure & AWS Cloud infrastructure • Implemented Intune-based endpoint management for Windows and macOS devices • Configured security solutions including Microsoft Defender for Office 365 • Managed Apple Business Manager with Intune • Oversee the daily IT Operations, Onboarding, Offboarding and Licensing management • Supported the users based in US, Costa Rica, Mexico and Gulf

Axelliant

Cloud Engineer

Axelliant • Full-time

Sep 2024 - Dec 2025 • 1 yr 3 mos

• Provided end-user IT support and resolved technical issues via phone, email, and helpdesk ticketing (Zoho desk, Jira) systems • Managed and configured network devices including routers, switches, access points, and firewalls • Troubleshot hardware, software, and network issues to ensure minimal downtime • Evaluated and improved system performance and compatibility with new technologies • Supported daily IT operations and maintained documentation for processes and guidance • Managed cloud infrastructure across Microsoft Azure and AWS environments • Deployed and maintained App Services, virtual machines, and networking components • Implemented monitoring, logging, and alerting for system performance and reliability • Configured secure connectivity using VPNs, VNets, and access control policies • Supported infrastructure automation and deployment processes • Collaborated with teams to improve system efficiency and reduce downtime

Inbox_Business Technologies

IT Support Officer

Inbox Business Technologies • Full-time

Feb 2022 - Sep 2024 • 2 yrs 7 mos

• Supported the daily Operations related to AFC-BSS (Automated Fare Collection and Bus scheduling System) • Coordinated with vendors and stakeholders to resolve technical issues and maintain system availability • Performed installation, configuration, and maintenance of hardware systems deployed in buses • Monitored system performance and resolved data transmission and application issues (Kentkart system) • Managed inventory, tracked faulty equipment, and ensured timely replacement and asset control • Handled troubleshooting and closure of technical support tickets from multiple service channels • Give the IT and Network Support to the end users.