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Fiverr Pro
English
$
USD
I will provide customer support for your online store and services
Professional VA and Customer Service with Phone Answering Services
I am a professional customer management service provider mostly working for online stores and businesses. I am offering customer services with answering the phone calls to provide info regarding order...
About this Gig
If you are looking for a Reliable Experienced and Trusted Professional Customer Management Service Provider, Check with Us!
We are providing professional customer service remotely from our office. Our set up is in Bangladesh that includes high performance PC, headphones, high speed internet with experienced assistants all working together to help your business.
We have developed strong and practical knowledge to handle customers in the most efficient manner over the 10 years of working and collaboration with different companies. We can provide support for businesses that are looking for English speaking VAs only.
In short what we do is,
- Answer phone calls
- Reply to emails of the customers
- Live chat support
- Administrative support
- Inventory management
- Shipping and returns management etc.
Additionally to these core services we provide,
- Products listing
- SEO (writing meta description), Social media management
- Email blasts
If you have any question or need services other than our regular offered packages, please contact us!
Thank you!
Social media platform:
•
•
Service type:
Technical support
Language:
Bengali
•
English
•
French
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Other
Knowledge base software:
Freshdesk
•
Bitrix24
•
Zoho
FAQ
How reliable are you?
We are reliable with our services. Upon request we can share our portfolio and work history with you. You can review the gig rating as well. Also we can provide you link to our other professional account. We are experienced and working in the BPO industry for more than 15 years!
Are you a multilingual suppport agency?
We are a multilingual customer service agency. The multilingual support representatives can support with English, Russian, French, Spanish, German, and Italian language.
Do you handle 24/7 customer support?
We provide 24/7 support. We have an experienced team member to answer phone calls, write emails and do live chat and work on shifts to make sure you are getting 24/7 support.
Do you provide services for other online based businesses?
If you need a team working remotely to manage your business then we have a set of professionals working to manage all. We are focused on customers management but additionally we have web developers, ads manager, products management, recruiting team etc.
Reviews
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
P pentiumpaq
United States
Great to work with! Highly recommend!
Helpful?J 
justinmcnall703
Repeat Client
United States
Great work as always
Helpful?J justinmcnall703
Repeat Client
United States
Ray has been fantastic and I will continue to keep him on board with our team.
R 
Seller's Response
Helpful?
Reviews
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
P pentiumpaq
United States
Great to work with! Highly recommend!
Helpful?J justinmcnall703
Repeat Client
United States
Great work as always
Helpful?J justinmcnall703
Repeat Client
United States
Ray has been fantastic and I will continue to keep him on board with our team.
R Seller's Response
Helpful?
