r
raymondflorent

F Raymond

@raymondflorent
5.0(12)

CRM and AI Specialist

Nigeria
English, French, Spanish, Italian, German, Abkhazian, Afar, Avestan, Japanese, Greek, Arabic, Esperanto, Amharic
About me
RAYMOND specializes in CRM implementation, WooCommerce solutions, Twilio SMS, AI workflow automation & integrations using Pipedrive, Zapier, HubSpot, GoHighLevel & other leading business platforms to help businesses automate repetitive tasks, capture & manage leads, streamline sales pipelines, trigger instant SMS & email notifications, optimize customer communication, improve team productivity & create reliable workflows that save time, reduce manual work, increase conversions, eliminate missed opportunities, and deliver scalable automation solutions to support long-term business growth.... Read more

Skills

r
raymondflorent
F Raymond
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will gohighlevel hubspot automation jobber zoho crm pipedrive ghl zapier integration
5.0(12)
Automations & Agents
I will hubspot integration freshdesk crm zendesk gorgias pipedrive support automation

Portfolio

Work experience

Fiverr

Fiverr

Freelance • 1 yr

Twilio Studio Developer & Call Tracking Automation Specialist

May 2026 - Present3 mos

Built and deployed multi-number call tracking systems on Twilio Studio for marketing agencies and service businesses managing multiple ad campaigns. Configured inbound call forwarding, custom IVR greetings, recipient-only whisper messages, automatic call recording, and real-time SMS plus email lead notifications via SendGrid. Designed reusable flow templates using Twilio flow variables (set_client_vars pattern) so client setups can be duplicated and scaled efficiently across 50+ tracking numbers. Integrated Twilio Functions for automated email delivery, configured Voice Insights for per-campaign performance reporting, and implemented call transcription workflows. Handled full client lifecycle: requirements gathering, setup, testing, deployment, and ongoing optimization.

AI-Powered Business Workflow Automation Engineer

Apr 2026 - Present4 mos

Built AI-enhanced automations combining ChatGPT API, Zapier AI, HubSpot, GoHighLevel, Slack, Notion, Google Workspace, and Airtable for content generation, lead scoring, email personalization, and customer support automation.

Lead Notification & SMS Automation Specialist (GoHighLevel, HubSpot, Zoho, Zapier)

Mar 2026 - Present5 mos

Delivered end-to-end SMS and lead notification automations connecting Twilio to GoHighLevel, HubSpot, Zoho CRM, and Zapier for small businesses and digital marketing agencies. Built missed-call text-back workflows, instant lead alerts via SMS and email, two-way SMS conversations, and CRM-triggered messaging campaigns. Integrated SendGrid for transactional email delivery, configured webhook endpoints for real-time data sync, and set up custom Twilio Functions to route lead data into client CRMs automatically. Helped clients identify high-converting campaigns by deploying multi-number tracking setups tied to ad spend, enabling clear ROI measurement on Google Ads, Facebook Ads, and local SEO traffic sources.

12 Reviews
5.0

(12)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
1-5 out of 12 Reviews
Sort By
Most relevant
    F
    image-docs

    foxy_comics

    NG

    Nigeria

    5

    Excellent experience. The integration was completed quickly and exactly as requested. Communication was clear throughout the project, and the automation works perfectly. Our CRM, Twilio SMS, and Zapier workflows are now fully connected, saving us hours of manual work every week. Highly recommended for CRM and automation projects.

    Up to $50

    Price

    1 day

    Duration

    gig

    CRM Management

    Helpful?
    Yes
    No
    P

    paul32595

    Repeat Client

    US

    United States

    5

    I had an excellent experience working with this contractor on Fiverr. The phone system setup was very complex and involved advanced call routing, recordings, forwarding, automation, and custom configurations. He handled everything professionally and made the entire process smooth from start to finish. Communication...

    Up to $50

    Price

    2 days

    Duration

    gig

    CRM Management

    Helpful?
    Yes
    No
    P

    paul32595

    Repeat Client

    US

    United States

    5

    Excellent work! This Fiverr contractor did an outstanding job programming and setting up a very difficult phone operation for our incoming leads. The setup was not simple, but they handled it with skill, patience, and clear communication. Everything was built the way we needed, and the system is now...

    Up to $50

    Price

    5 days

    Duration

    gig

    CRM Management

    Helpful?
    Yes
    No
    A
    image-docs

    alanimiracle

    Repeat Client

    GB

    United Kingdom

    5

    If you're looking for someone reliable, skilled, and genuinely invested in your success, Raymond is the right choice. This automation has already made a noticeable difference in our business, and I'll definitely be coming back for more projects.

    Up to $50

    Price

    1 day

    Duration

    gig

    CRM Management

    Helpful?
    Yes
    No
    S

    sunnybelgium

    Repeat Client

    HR

    Croatia

    5

    wonderful job

    Up to $50

    Price

    12 days

    Duration

    gig

    CRM Management

    Helpful?
    Yes
    No