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Raymond
@raymondflorent
Level 1
CRM and AI Specialist
Nigeria
English, French, Spanish, Italian, German, Abkhazian, Afar, Avestan, Japanese, Greek, Arabic, Esperanto, Amharic
About me
RAYMOND specializes in CRM implementation, WooCommerce solutions, Twilio SMS, AI workflow automation & integrations using Pipedrive, Zapier, HubSpot, GoHighLevel & other leading business platforms to help businesses automate repetitive tasks, capture & manage leads, streamline sales pipelines, trigger instant SMS & email notifications, optimize customer communication, improve team productivity & create reliable workflows that save time, reduce manual work, increase conversions, eliminate missed opportunities, and deliver scalable automation solutions to support long-term business growth.
Skills
Raymond
$20/hour
Offline •
Average response time: 1 hour
See my services
CRM Management
I will gohighlevel hubspot automation jobber zoho crm pipedrive zapier integration make
Social Media Automation
I will integrate manychat dm automation instagram facebook wati whatsapp social media
Want to work on an hourly basis?
Tell Raymond what you need.
$20
/
hourPortfolio
Work experience
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Fiverr
Freelance • 1 yr 6 mos
Twilio Studio Developer & Call Tracking Automation Specialist
May 2026 - Present • 5 mos
Built and deployed multi-number call tracking systems on Twilio Studio for marketing agencies and service businesses managing multiple ad campaigns. Configured inbound call forwarding, custom IVR greetings, recipient-only whisper messages, automatic call recording, and real-time SMS plus email lead notifications via SendGrid. Designed reusable flow templates using Twilio flow variables (set_client_vars pattern) so client setups can be duplicated and scaled efficiently across 50+ tracking numbers. Integrated Twilio Functions for automated email delivery, configured Voice Insights for per-campaign performance reporting, and implemented call transcription workflows. Handled full client lifecycle: requirements gathering, setup, testing, deployment, and ongoing optimization.
AI-Powered Business Workflow Automation Engineer
Apr 2026 - Present • 6 mos
Built AI-enhanced automations combining ChatGPT API, Zapier AI, HubSpot, GoHighLevel, Slack, Notion, Google Workspace, and Airtable for content generation, lead scoring, email personalization, and customer support automation.
Lead Notification & SMS Automation Specialist (GoHighLevel, HubSpot, Zoho, Zapier)
Mar 2026 - Present • 7 mos
Delivered end-to-end SMS and lead notification automations connecting Twilio to GoHighLevel, HubSpot, Zoho CRM, and Zapier for small businesses and digital marketing agencies. Built missed-call text-back workflows, instant lead alerts via SMS and email, two-way SMS conversations, and CRM-triggered messaging campaigns. Integrated SendGrid for transactional email delivery, configured webhook endpoints for real-time data sync, and set up custom Twilio Functions to route lead data into client CRMs automatically. Helped clients identify high-converting campaigns by deploying multi-number tracking setups tied to ad spend, enabling clear ROI measurement on Google Ads, Facebook Ads, and local SEO traffic sources.
26 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 26 Reviews
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fogdonald
South Africa
Ongoing collaboration
I had a great experience working with this seller. The ManyChat automation was done perfectly, and everything works exactly the way I wanted it to. He clearly understood the requirements and took the time to make sure the entire setup was properly configured and tested. The workflow is clean, the automation...
Helpful?
fogdonald
South Africa
Ongoing collaboration
Another great experience working with this seller. Once again, he delivered exactly what I needed with the ManyChat automation, and the final setup was done properly and professionally. What I really appreciate is the consistency in his work. The automation was well structured, everything was tested,...
Helpful?
alanimiracle
United Kingdom
Ongoing collaboration
Really impressed with the service. The seller understood what I needed, handled the CRM setup professionally, and made the whole process easy. The workflow automation saved us a lot of manual work, and the final setup was clean and organized. Great experience overall!
Helpful?
aniqa_mukhtar
Pakistan
Raymond was extremely cooperative, professional, and always responded on time. He paid attention to every detail and I never had to repeat myself. The whole process was smooth and hassle-free. Highly recommended!
Helpful?
smith_mark_01
Nigeria
Ongoing collaboration
I honestly couldn’t be happier with the service I received. From the very beginning, the seller was professional, patient, knowledgeable, and very easy to work with. They took the time to understand exactly what I needed instead of rushing into the project, and that made a huge difference in the final...
Helpful?
