r
rayxhun

Balazs

@rayxhun

IT Specialist

Hungary
English, Hungarian
About me
I am an IT Application Operator and IT Support Specialist with over five years of experience in technical help desk and application support roles. I have a strong background in open source technology, Git, and collaborative software, supported by various certifications in DevOps and Linux.... Read more

Skills

r
rayxhun
Balazs
Offline • 

See my services

Technical Support
I will linux and windows troubleshoot
From$15 / projectMore details
Backup & Migration
I will migrate, transfer, or clone your wordpress website with zero downtime
From$25 / projectMore details

Portfolio

Work experience

Rubic

IT Application Operator / IT Support Specialist

Rubic • Full-time

Aug 2023 - Present • 3 yrs 1 mo

Operation of Linux-based application servers and devices, Writing SQL queries, Writing shell scripts, Monitoring (Zabbix), Log analysis, Reading documentation and creating workaround solutions, Maintaining Wordpress website and server, Releasing new versions for on-site and on-premise Dockerized applications (In case of on-premises systems we are using shell scripts I wrote )

Mitra_Innovation

IT Service Desk

Mitra Innovation • Full-time

Aug 2021 - Aug 2023 • 2 yrs

Handling incoming requests via email, phone, and ticketing system, Sending communications to external partners, Involving appropriate resolution teams to handle issues or requests, Managing monitoring alerts for our high-priority systems, Providing support for various stakeholders via email

Vodafone

Level 2 Help Desk

Vodafone • Freelance

Dec 2020 - Aug 2021 • 8 mos

Monitoring VOIP, IP, and TV services, Error correction in provisioning systems, Managing trouble tickets